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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becky Daniels

Becky Daniels

August 29, 2025

5  out of  5
rating by Becky Daniels
"Michele was extremely helpful and made everything easy to understand. I so appreciate all of her help!"
We responded:
"Thank you, Becky! I'm delighted to hear that Michele was able to assist you effectively and make things clear. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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terry burns

August 25, 2025

5  out of  5
rating by terry burns
"Excellent service by Angie"
We responded:
"Thank you, Terry! I'm happy to hear that Angie provided you with excellent service. Our team is dedicated to delivering top-notch support. Let us know if there's anything else we can assist you with!"
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Temeka Gaston

August 22, 2025

5  out of  5
rating by Temeka Gaston
"I have received nothing but exceptional customer service from Sylvan. She always goes above and beyond to take care of the customers. State Farm is a great company. Especially with the hospital income insurance they offer. This is something I never heard of. Sylvan took the time to explain and assist me with understanding. I have now added that with my renters insurance."
We responded:
"Thank you, Temeka! I'm delighted to hear about your positive experience with Sylvan. She truly cares about our customers and is dedicated to providing exceptional service. It's wonderful that you found our insurance beneficial and that Sylvan could assist you with it. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Nanette Holt

August 21, 2025

5  out of  5
rating by Nanette Holt
"I just want to take a second to rave about Mallory Riley in your Highland office!! She was SO, SO helpful this morning in walking me through, on the phone even, EVERYTHING that I have dreading most about turning 65 in February. Vicki Watson, another amazing employee in the Melbourne office, told me about Mallory, and your services regarding Medicare, supplements, etc!! So thanking her, and Mallory, for putting my mind at ease. AND, Mallory is coming to meet me in Melbourne on September 24th, because she cares about me, and wants to make things easier for ME😊 I could go on and on, and rave about ALL of your employees, but, I'm sure you get my point by now. Thank you, Mike Watson, for maintaing the amazing service you provide to your customers!! Nanette Holt Jefferson City MO"
We responded:
"Thank you, Nanette, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Doug Lauritsen

August 12, 2025

5  out of  5
rating by Doug Lauritsen
"I love doing business here. Samantha is so friendly and helpful. She always goes the extra mile to make sure the coverage I have is customized to my needs. I highly recommend this agency."
We responded:
"Thank you, Doug! I'm happy to hear that you enjoy working with us. Samantha is indeed a valuable part of our team, and I'm glad she has been able to assist you so well. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Paige Hartness

August 7, 2025

5  out of  5
rating by Paige Hartness
"Michelle, was very professional, informational, and strived to get me a better quote than I had previously."
We responded:
"Thank you, Paige! I'm happy to hear that Michelle provided you with professional and informative service while working to find you a better quote. We appreciate your feedback and are here if you need anything else!"
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Kendall Harvey

August 6, 2025

5  out of  5
rating by Kendall Harvey
"Mallory Thank you so much!! This was easy and fast and you made me feel welcome."
We responded:
"Kendall, thank you for your wonderful feedback! I'm so happy to hear that Mallory made your experience easy and welcoming. We appreciate your trust in us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Ruth Rogers

July 25, 2025

5  out of  5
rating by Ruth Rogers
"We always receive great service from Samantha Huckabee. She goes above and beyond to help us select the best coverage for our needs. Samantha is a great representative for State Farm products and services!!!"
We responded:
"Thank you for your review, Ruth! I'm happy to hear that Samantha has been providing you with exceptional service and helping you find the right coverage. She truly is a valuable part of our team. We appreciate your support and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
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Harold Moss

July 24, 2025

5  out of  5
rating by Harold Moss
"I recently asked them for a quote for homeowners' insurance. I received the quote in a couple hours. While it was higher than one that I had previously received I was very pleased with their responsiveness and professionalism. While it didn't work out this time, I will definitely keep them in mind."
We responded:
"Thank you for your review, Harold! I'm happy to hear that you appreciated our quick response and professionalism. Even though we couldn't meet your needs this time, we hope to assist you in the future. Let us know if there's anything else we can do for you!"
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Elizabeth Thornton

July 23, 2025

5  out of  5
rating by Elizabeth Thornton
"Cori, was amazing, so sweet and easy to talk to about getting set up on insurance! I will recommend this place to anyone! Thank you for making it a lot less stressful!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Cori made your experience smooth and stress-free. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Gary Kern

July 21, 2025

5  out of  5
rating by Gary Kern
"Nicole is the best!!! Knows her ins.. An love's helping people"
We responded:
"Thank you for your review, Gary! I'm so happy to hear that Nicole has been able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know Nicole is making a positive impact. Let us know if there's anything else we can do for you!"
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Pixie Vaile

July 15, 2025

5  out of  5
rating by Pixie Vaile
"I stopped by State Farm today to get insurance for my van and the service was extraordinary! Michele Collins is an excellent agent and was completely thorough. I highly recommend her as an agent."
We responded:
"Thank you for your review, Pixie! I'm delighted to hear that Michele provided you with such exceptional service. We appreciate your recommendation and are here to assist with any insurance needs you may have in the future. Let us know if there's anything else we can do for you!"
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Darlene Rock

July 15, 2025

5  out of  5
rating by Darlene Rock
"Angie and Mike went above and beyond to get answers and resolve problems with claims from our loss after the tornado damage as they came up. They were both very helpful while trying to navigate the process of a claim."
We responded:
"Thank you for your review, Darlene! I'm happy to hear that we could assist you with your claims after the tornado damage. We're committed to providing helpful support throughout the claims process. If you need anything else, feel free to reach out!"
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Brian Jones

July 11, 2025

5  out of  5
rating by Brian Jones
"Michele was very nice and helpful with getting my policies set up"
We responded:
"Thank you for your review, Brian! I'm happy to hear Michele was able to assist you with setting up your policies. Our team is dedicated to providing helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Kara McEntire

July 11, 2025

5  out of  5
rating by Kara McEntire
"The Mike Watson team has always been super easy to work with and take the time to assist however they can! I especially appreciate Samantha who always goes the extra mile to explain our coverage and options to best fit our family's needs!"
We responded:
"Thank you for your review, Kara! I'm happy to hear that our team has been easy to work with and that Samantha has been especially helpful in explaining your coverage options. We’re committed to providing the best service for your family's needs. Let us know if there's anything else we can do for you!"
Profile photo of Tom Buenzle

Tom Buenzle

July 10, 2025

5  out of  5
rating by Tom Buenzle
"We recently needed to purchase insurance for a property in Ash Flat. Our situation was challenging due to a short time frame and that we are out of state. We were assisted by Mallory and Sylvan. They were professional, courteous, and efficient. Five stars!!"
We responded:
"Thank you for your review, Tom! I'm happy to hear that Mallory and Sylvan provided you with professional and efficient service during your property insurance purchase. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Scott Bingaman

July 8, 2025

5  out of  5
rating by Scott Bingaman
"Michelle Collin’s is very knowledgeable and clearly explained all the coverage options for auto and home coverage. We are very pleased with our rates and would highly recommend her if you’re looking for insurance coverage!"
We responded:
"Thank you for your review, Scott! I'm happy to hear that Michelle provided you with clear explanations and that you're satisfied with your rates. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Nina Alvandipour

Nina Alvandipour

July 7, 2025

5  out of  5
rating by Nina Alvandipour
"I worked with Michele. She was fast, super helpful, and made the whole process easy."
We responded:
"Thank you, Nina! I'm happy to hear that Michele was able to assist you quickly and make the process smooth. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Amanda P

July 3, 2025

5  out of  5
rating by Amanda P
"Michele always takes care of me, even when Im absolutely panicking. Highly recommend them. Any time I call they are respectful and so helpful."
We responded:
"Thank you, Amanda! I'm so happy to hear that Michele has been able to assist you, especially during stressful times. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Stacey Harbison

Stacey Harbison

July 1, 2025

5  out of  5
rating by Stacey Harbison
"Samantha was very sweet and so very helpful with getting me car insurance today! The whole process was easy going thanks to Samantha. I highly recommend State Farm in Highland AR"
We responded:
"Thank you for your review, Stacey! I'm happy to hear that Samantha made your insurance experience smooth and pleasant. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Joshua Spray

June 25, 2025

5  out of  5
rating by Joshua Spray
"Michele was great - super responsive - saved me a ton with better service than internet discounted brand !"
We responded:
"We greatly appreciate the feedback, Joshua! I'm happy Michele provided you with such responsive service and helped lower your monthly expenses. We appreciate your trust in us and look forward to assisting you again. Thank you!"
Profile photo of t Mac

t Mac

June 13, 2025

5  out of  5
rating by t Mac
"Nicole Couch was a sweetheart, great service and friendly to deal with. Highly recommend!"
We responded:
"Thank you! I'm happy to hear that Nicole provided you with such friendly and great service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jeff GTV

Jeff GTV

June 12, 2025

5  out of  5
rating by Jeff GTV
"We've been working with Angie Henderson in this office and absolutely think she hung the moon!! She has been so helpful, courteous and a true friend in our time of need. Thanks so much!"
We responded:
"Hey, Jeff! Thanks so much for sharing how Angie has been such a helpful and supportive presence for you during this time. She cares deeply about the people she works with, and your words mean a lot to our team. We appreciate you sharing your experience and being part of our Mike Watson State Farm community."
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Faith Randi Randolph

May 29, 2025

5  out of  5
rating by Faith Randi Randolph
"Angie Henderson at this office is amazing! i got into a fender bender that was the other drivers fault and Angie helped me file a claim with the other company and made the whole ordeal so much easier. I highly recommend using her if you are in the Hardy area."
We responded:
"Thank you, Faith, for sharing your experience! I'm delighted to hear that Angie was able to assist you with filing your claim and make the process smoother for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out."
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devin wiggins

May 19, 2025

5  out of  5
rating by devin wiggins
"Sylvan English is such a great additive to the company very knowledgeable great customer service and takes time to listen and meet your needs. This company cares about getting you the best rates so you can be safe and have affordable long term insurance. Very pleased with each person at this location. A smile goes along way. AMEN Have a blessed day. Happy customer Shelly Cherry"
We responded:
"Thank you, Shelly, for sharing your positive experience with us! I'm glad to hear that Sylvan's knowledge and dedication to customer service made a difference for you. Our team is committed to providing the best rates and ensuring your safety with affordable long-term insurance. Your satisfaction means a lot to us. If you ever need assistance or have questions, feel free to reach out. Have a blessed day!"